Reference

Your Privacy Policy, Clearly Set Out

We set out how we collect, use, and store your account data, device details, and payment references when you open or use an account.

Account dataDevice detailsDANA, OVO, GoPay, QRISLocal law

Browse Lobby Read FAQ

When This Policy Applies

detikselot88 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

This policy applies to your account, your browser, and the records we receive when you use DANA, OVO, GoPay, or QRIS with us. We collect only the details needed to open, secure, and service your account: name, contact number, device type, login time, IP address, payment

1
reference, and the messages you send to support. When local law permits, we may share limited data with payment partners, fraud checks, and service vendors only for the task being handled. If Indonesian law and another rule conflict, the local rule that governs your use applies.
2
We keep records only as long as needed for account handling, legal duties, or dispute checks, then remove or anonymise them. By using the site, you confirm that you have read this policy and understand how your data is handled.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CONTACT ROUTES

How To Reach Us

Use our support team when you want a copy of your record, a correction to your contact details, or a clear explanation of why a field is kept.

Live Chat Open the chat window and send your registered phone or email. We use it to verify the request, then reply every day during support hours from 09:00-23:00 WIB, with the thread kept under your account record.

WhatsApp Message us from the number tied to your account. We use that thread for access, correction, or deletion requests, and we keep the conversation as a trace so you can see what was handled.

Email Write from your registered address if you want a written trail. We answer policy questions, retention requests, and data changes through the same inbox and confirm each step back to you in plain language.

STORAGE AND ACCESS

How We Store Your Data

We handle privacy in layers: browser cookies keep your session active, device details help us spot unusual access, and message logs help us answer the same question without making you repeat it.

Cookie control

Chrome on Android keeps session cookies so you stay signed in. If you clear them in Settings > Site settings > Cookies, the browser forgets the local session, but our server records stay intact.

Account security

We keep login time, IP address, and device type to spot unusual access. If something changes, we may ask for a code sent to your registered phone or email before we move on.

Payment records

DANA, OVO, GoPay, and QRIS references are stored with the account so we can match deposits and withdrawals, settle mismatched entries, and answer questions from support without asking you to repeat the same details.

Retention window

We keep active account records while you use the service, then hold only what is needed for legal, tax, or dispute handling after closure. When that period ends, we remove or anonymise the rest.

Change requests

If your phone number, name, or email changes, send the request from the registered account channel. We will verify the link first, then update the record and tell you what changed.

Access requests

You can ask what data we hold, ask for a correction, or request deletion where local law permits. Send the request through support and we will confirm identity before any action.

Questions About Your Data Rights

These are the questions we hear most about account data, cookies, access, and change requests. If you need a copy of your records or want a correction, we first match the request to your registered phone or email. That check protects your account and helps us send the reply to the right channel, especially when you contact us from a new device or browser.

It covers the account details, cookies, device signals, payment references, and support messages we handle when you use the site. It also explains why we keep each record and how local law affects access or removal.

We usually collect your name, phone number, email, login time, IP address, device type, and the payment reference tied to DANA, OVO, GoPay, or QRIS. We only ask for what is needed to run the account and verify requests.

Cookies help the browser remember your session, language choice, and sign-in state. If you clear them in Chrome or Safari, the local session ends, but the account records we keep for security do not disappear with the browser.

Yes. Send the request from your registered phone or email, tell us what needs to change, and we verify the link before updating the record. Where local law permits, you can also ask for a copy or removal.

We keep active account records while your account remains open, then hold only the parts needed for legal, tax, or dispute handling after closure. When that period ends, we remove or anonymise the rest.

Use live chat, WhatsApp, or email from your registered contact. We use that channel to confirm identity, track the request, and send the reply back to the same place so you can follow every step.

A new device is fine, but we may still ask you to confirm the request from the registered number or address first. That keeps the account safe and stops changes from going to the wrong person.

Your Privacy Policy, Clearly Set Out

How To Reach Us

How We Store Your Data

Cookie control

Account security

Payment records

Retention window

Change requests

Access requests

Questions About Your Data Rights

01 What does this Privacy Policy cover?

02 Which data do you collect when I open an account?

03 How do cookies work on my phone or laptop?

04 Can I ask you to change my account data?

05 How long do you keep my records?

06 Who can I contact about privacy requests?

07 What if I contact you from a new device?

Related Pages